FAQ

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Copyright Statement

[symple_box color=”gray” text_align=”left” width=”100%” float=”none”] All Images and Video appearing on this website, www.JoelMosesPhoto.com, are the exclusive property of Joel Moses Photography and are protected under United States Federal and international copyright laws. The Photography and/or Video must not be reproduced, copied, stored, manipulated, projected, used or altered in any way, shape or form, including without limitation any digitalization or synthesizing of the images, alone or with any other material, by use of computer or other electronic means or any other method or means now or hereafter known, without the written permission of Joel Moses.
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Contacting us and appointments

[symple_accordion] [symple_accordion_section title=”How do we book you?”] We prefer you to email us at joelmosesphotography@gmail.com or you can use the contact form on this site. Please provide all needed information including your phone number and the date of your event. We will get back to you within 24 hours or less. [/symple_accordion_section] [symple_accordion_section title=”What days are photo sessions available?”] Tuesdays, Wednesdays, Fridays, Saturdays and Sundays. Saturdays are reserved for weddings and special events. Individual and engagement shoots are only available during weekdays and select weekends. Please call for appointment.  [/symple_accordion_section] [symple_accordion_section title=”What is the cancellation or re-booking process?”] You must give a 72 hour notice or deposits can be forfeited. You may always use your deposit for a future date with proper notice. Thank you! [/symple_accordion_section] [/symple_accordion]

 

FAQ Family Portraits/Weddings

[symple_accordion] [symple_accordion_section title=”What to wear?”] We will send you needed information and helpful links regarding proper attire after your booking. You may also search online. Google has many great bits of info on this subject and don’t forget to click on Google Images to view the results of your search regarding clothing attire. Darker color shoes are recommended. For females, we suggest you to wear oil free foundation base make-up. [/symple_accordion_section] [symple_accordion_section title=”Where will our family photos be taken?”] We may come to your home, favorite location or we can provide you a list of locations that we love. We also have a studio available at an additional fee. [/symple_accordion_section] [symple_accordion_section title=”What to bring and what not to bring”] Bring baby wipes, towels and water and refrain from eating while the photo session is in progress. Please respect our work flow and kindly leave your DSLR cameras at home. It is also recommended that you leave your cellphones in your purse or your car so that they do not distract the photo session. [/symple_accordion_section] [symple_accordion_section title=”Do I get a CD/DVD with all high resolution photos?”] If you have purchased the CD/DVD special in your portrait package, you will get all high resolution images with copyright. You may also choose our instant download option for faster turnaround times. [/symple_accordion_section] [symple_accordion_section title=”What is a proof CD?”] A proof CD are low resolution digital proofs of your photo session. They are 72 dpi with a studio watermark and designed only for viewing purposes only and are not printable files. High resolution digital files are available for $36ea that includes retouching and available as immediate digital download. Discounts are given on quantity purchases plus “CD Specials” [/symple_accordion_section] [symple_accordion_section title=”How big can I print from the high resolution files?”] You can print up to a 40×60″ print without losing resolution or over-all quality. We can also shoot RAW upon request. [/symple_accordion_section] [symple_accordion_section title=”Do you work with an assistant?”] Yes, I work with an assistant/ second photographer on most of my family portrait sessions and on all weddings. [/symple_accordion_section] [symple_accordion_section title=”What kind of equipment do you use?”] We use the latest Canon 5D Mark 3 cameras and a full line-up of Canon’s L series lenses with the finest optics available. We also have a Aerial Drone that shoots cinematic video and still coverage from any location, near or far, high or low we have you covered. [/symple_accordion_section] [/symple_accordion]

Joel Moses Photography

The Alameda
San Jose,Ca
Tel: 408-876-3700
Email: joelmosesphotography@gmail.com

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